Frequently asked questions
Here you will find commonly asked questions about MagneTricks and our products.
How do I customise my products?
Customisation is easy! Simply choose your preferred options when adding a product to your cart. Some sets can be fully customised - add what you want to your set.
If what you want isn't there or available, check out the special orders page for instructions here.
Do you take custom orders?
Simply contact us with your story and what you're looking for. Every home and family is different - My goal is to help you create the systems and environment you want.
See our special orders page for instructions here.
Do you sell wholesale?
We have two systems of distribution. One is wholesale pricing for fellow business owners and education stores. If you're interested in stocking any of our products, contact me.
The second is for exclusive MagneTricks distributors. If you're interested in earning some pocket money or a serious income from selling these items, please contact me for more information.
What are the magnets made out of?
All images are designed and created by me. They're printed with an inkjet printer on 0.3mm thick glossy magnets.
These magnets are very thin compared to others you might find on the market. This is because strong magnets are harmful to children if swallowed.
Are the magnets dry erasable?
No, they're not. I'm yet to find a solution to this and refine my products to allow for use with whiteboard markers.
I've had an issue placing an order, help me!
Contact me! Systems are not perfect and sometimes things don't work as they're expected to. If there is a problem, let me know and I'll fix it.
What happens to my photos if I upload them for a custom order?
Your photos are kept on a single pc and are used to create your product. One month after your product has been shipped, your images are deleted.